What is the model number of the receiver you are trying to update. All receivers normally come with two cables, one has a mating white connector and a servo plug, this is the cable to use for flashing the receiver. Make sure you down load the correct version of receiver firmware having the same type number as the receiver. Once you down load the firmware from the FRsky website unzip it and copy it to an appropriate folder on your radio. I created a folder called "Flashing Firmware" Also some of the older receivers have ACCST and ACCESS versions of firmware, ensure you flash the version you want. Not all receivers have OTA capability. The X20S has a flashing port near to the SD card, its a Futaba style 3 pin servo receptacle.