Wing Helper contact data

[alex_pozgaj]

Hello friends of Wing Helper,

as you have probably already noticed, I am unfortunately not reading here on a regular basis. I appreciate very much that Wayne has offered to open up an unofficial Wing Helper support forum here, but if you need my immediate reaction, please contact me on the official Wing Helper support address (support@winghelper.com). You can also gladly post here, but please give me a ping at the support address as well, to make sure your question doesn't go unanswered.

Either so, or I'll need to find out a way to get a notification when there is a new post here in the forum...


Cheers, alex.

 

[Wayne]

Yeah, I need to fix that.. Some folks email doesn't like us.

 

[Wayne]

p.s. Did you try the push notifications?

 

[alex_pozgaj]

It seems push notifications were not enabled - I enabled them now. However, all other options were turned ON, and I only seem to receive - from time to time, very rarely - a mail with a subject "what you have missed".

I checked the spam folder as well, I don't think it's the spam filter eating the messages.

I'll wait and see if the "push notifications" setting changes something.

 

[Wayne]

I think we have a SPF setting that needs to be adjusted. I need to figure that one out. The SPF basically authenticates the email sender. When it is not set correct it will get caught by spam filters. Some filters will grab it before it makes it to your box.

I have been looking into this.

 

[alex_pozgaj]

Thank you Wayne! BTW - I have not received the notification for this last reply of yours, so the "push notifications" button was probably indeed not enough. SPF setting sounds like a good idea, I've encountered the issue previously, my mail provider seems to be rather strict about it.