The new Website is now LIVE.

[Nigel]

It has been fixed, but we aren't sure what caused it yet. Looking

 

[Nigel]

Also, thanks for the postings. Helps us find anything like this much quicker.

 

[thenated0g]

So when do the Aloft backpacks and shoes come out?

 

[Nigel]

Lol. I don't even know how you got to that page. URL high jinks?

 

[Wayne]

I really like Aloft Hobby, best place to shop for FrSky products, good prices, good people to deal with, good source of eclectic accessories etc ... My only gripe is shipping to Canada.
No other choice than extremely slow USPS; a week waiting for item to leave Los Angeles, I know not Aloft's fault, but would love to have a DHL shipping option available on check-out to decrease delivery time by a couple of weeks. Any chance to see this happening in a relatively near future?
New website is very good BTW!

Have you ordered from us in the last few months? We used to be forced into using a silly discount shipping method for our international orders, and had to yell to get that removed from our account (magically reassigns occasionally). We should be shipping via good ol' normal USPS for international again, and it is far faster than the discounted method of using them.

We can look into offering DHL again, but they are really HORRIBLE here. Very unreliable and they do some sketchy billing, I have had to watch them like a hawk in the past. If an issue arises, I have found there is no way to fix anything with them. You just spend hours on the phone and emails going in circles. I understand they are better in other markets, but here they are by far the worst company I have ever dealt with.

 

[thenated0g]

@Nigel No i had your old websites "new items" page as a bookmark i would check.

https://alofthobbies.com/collections/new?dir=asc&order=newest_to_oldest

 

[thenated0g]

Couldnt find a "new items" link for the new website so i did a search for nothing and than did a "created descending" sort.

Search

Aloft Hobbies offers top quality RC aircraft and radio gear with very reasonable pricing, fast shipping, and full service to backup our products. We are very loyal to our customers!

alofthobbies.com

 

[Nigel]

That's one way to do it. We also have it on our main page

 

[Nigel]

It will be pretty sparse for the time being. We cleaned it out from the old site and have started fresh.

 

[Wayne]

We still have a lot of polishing to do on the new site.. You may not notice it, but we are constantly working on it.

Many of the product reviews are back up, but sadly they are currently doubled up.. Should have that fixed soon.. We have a few other issues related to reviews and product questions that I'm sorting out.

 

[Marc]

Have you ordered from us in the last few months? We used to be forced into using a silly discount shipping method for our international orders, and had to yell to get that removed from our account (magically reassigns occasionally). We should be shipping via good ol' normal USPS for international again, and it is far faster than the discounted method of using them.

We can look into offering DHL again, but they are really HORRIBLE here. Very unreliable and they do some sketchy billing, I have had to watch them like a hawk in the past. If an issue arises, I have found there is no way to fix anything with them. You just spend hours on the phone and emails going in circles. I understand they are better in other markets, but here they are by far the worst company I have ever dealt with.

Wayne, thanks for chiming in. Yes last order was May 31st, package finally made it to Canada today but it will be another week before it get delivered. Strange you had issue with DHL, I often order from Amainhobbies & Pyrodrone and DHL service always has been flawless with maximum 3 to 4 days delivery. 15USD shipping for USPS isn't bad but when you look at what you get, package stuck more than a week in L.A. and slow motion movement once released + CanadaPost sucky service I'll be more than happy to pay 20/25USD to have something faster ;-).
I agree every shipping companies are a pain to deal with when issues are rising. Lost 300$ of servos a decade ago and not a fan of USPS/CanadaPost couple.
Anyhow, I thought I'll ask ;-)

 

[Wayne]

Thanks for the follow up. Let me see what we can do.

 

[Landru]

@Wayne - Am I being a numbskull? I can't login to the new site with the email address I used previously. When I request a password reset, I see an error that no account was found for the email.

With thanks,
Andrew

 

[Chris]

@LandruJust go to the create new account. Use the previous email address and it will link the old one.

 

[Landru]

Super. Thanks, Chris. Much appreciated.

I bet that was mentioned previously, wasn't it? Sorry for the bother.

 

[Chris]

LOL NO worries, Worth mentioning again!

 

[Landru]

Love your avatar BTW.

 

[ORRich]

thanks Wayne, with assistance from Jarron , I created a new account at the new store site using the old account email address , the old order history was carried over automatically , and I was able to place a new order right away.
thanks again, from Jure Z.

This was helpful jure - it said my email wasn't found but seeing this post, I will create a 'new' account

 

[ORRich]

Wayne - I enrolled with Zelle at my bank and used it for this last order - it was pretty seamless - the Zelle app is asking for a first name and last name - but I put Aloft and Hobbies respectively - gave me a warning cause the names didn't match your profile but the transaction went through - overall, maybe an extra step but not a big deal now that I have it set up - and since I can't stand PayPal, zelle will now be my go to-

BEst

 

[Wayne]

Ahh, yeah, I get that from time to time when I use Zelle with friends. Walt instead of Walter, etc..