Lost USB Ports

[stickshift53]

Got my new FrSKY 10S and right after I got it changed from ETHOS to Open TX. All went well and after a little bit, now I cannot see either the 10S or my 9XD plus on my computer. I've lost my USB connections when looking in File Explorer at the drives. Radio is working fine but I cannot see it with Companion or my computer. The computer makes the dinging sound when I plug it in, but I cannot see it in the computer. My SMT32 Bootloader disappeared so I have re-installed them in my computer, and updated the drivers with Zadig, but still cannot see them. Anyone ever seen this issue?

 

[Wayne]

In short yes - Windows driver issues.

Don't think we use Zadig here at the office anymore. I know I have not used it in years. Maybe the guys have a use for it..?

Over the years we have seen some windows systems really hate USB drivers. It is all over my pay grade.

 

[stickshift53]

I posted on Facebook also and a fellow flyer Nimrod Pirkes from Israel communicated a fix to me. He walked me thru it step by step to get the driver back into the proper place in the computer. I tried Dell and after an hour they gave up and told me to call FrSKY. It's amazing the help and knowledge out there. Thanks so much for replying to me.

 

[Flying Dutchman]

This may not apply to the problem you had with Companion, but for use with simulators this is a well known issue. Apparently Windows 10 updates will often cause problems with the driver you need to use your FrSky (or any other?) radio with your PC. Here is a link to a YouTube video that shows how to fix it:

He also provides a link to a Painless360 video on the same subject.

 

[Wayne]

Glad you got it going!! It is never an easy process.. In the old days I would switch to another computer here at the shop rather than deal with the driver mess. At one time none of the PCs here would behave. Bugger! I think I ended up doing major system work to the computers to get the issue sorted out.

Now I just use my Mac. LOL