Konrad
Very Strong User
I'm looking at the baby Taranises TX and wondering how can I tell what model I'm looking at? I see no nomenclature or model badges on the case to differentiate the long list of various models. So, if my fellow hobbyist is trying to sell me a used X9-lite how do I know what he is selling? More to the point how do I know what I'm buying!
In the good old days I could see if the X9D was an X9D of X9D+ by looking as the face plate. Also there was a tag in the RF bay which detailed what the TX was.
Today how is a customer to know what model TX he is dealing with. Is there a P/N or S/N that a customer can read to tell what he has. If so is there a chart (decoder ring)telling us what the # might mean.
I can see where this is a horror, not only for the customer but for parts sales and the repair facility.
alofthobbies.com
alofthobbies.com
I love OpenTX but every time I dig a bit deeper into FrSky engineering and customer support I come back a bit more disillusioned.
FrSky help yourself by helping me the customer! Please, please look at your actions and policies through the eyes of your customers.
All the best,
Konrad.
P.S.
Yikes, even the big Taranis is missing any identifiers on the face plate or anywhere on the outside of the TX. I think I see a QR tag in the RF bay. I can only hope that has some information attached to it. But is the QR data available to the customer?
alofthobbies.com
alofthobbies.com
In the good old days I could see if the X9D was an X9D of X9D+ by looking as the face plate. Also there was a tag in the RF bay which detailed what the TX was.
Today how is a customer to know what model TX he is dealing with. Is there a P/N or S/N that a customer can read to tell what he has. If so is there a chart (decoder ring)telling us what the # might mean.
I can see where this is a horror, not only for the customer but for parts sales and the repair facility.
FrSky Taranis X9 Lite
****This radio uses FrSky's new ACCESS protocol. Receivers using the old ACCST protocol will not work with this transmitter without updating the firmware. See the bottom of this page for more details.****As a portable radio, the FrSky Taranis X9 Lite is a remarkable fusion of traditional radio...
FrSky Taranis X9 Lite S
This is the highly anticipated FrSky X9 Lite S. You'll first notice the beautiful metallic finish and silky smooth Hall Effect gimbals which will enhance your flying experience, allowing for greater precision than traditional potentiometers. A great improvement from the original X9 lite.It also...
I love OpenTX but every time I dig a bit deeper into FrSky engineering and customer support I come back a bit more disillusioned.
FrSky help yourself by helping me the customer! Please, please look at your actions and policies through the eyes of your customers.
All the best,
Konrad.
P.S.
Yikes, even the big Taranis is missing any identifiers on the face plate or anywhere on the outside of the TX. I think I see a QR tag in the RF bay. I can only hope that has some information attached to it. But is the QR data available to the customer?
FrSky Taranis ACCESS (2019)
This is the FrSky Taranis Plus 2019 version with several new features, such as:A roller instead of the normal encoder wheelA momentary push button at the top of the radioAn on/off button that must be held to turn on or off instead of the normal slider type on/off switchACCESS, D16 and LR12...
FrSky Taranis Special Edition
This is the FrSky Taranis Plus Special Edition, updated for 2019. A few highlights are:A new roller navigation instead of buttonsA momentary push button at the top of the radioAn on/off button that must be held to turn on or off instead of the normal slider type on/off switch (no more accidental...
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