Jumper is far worse than FrSky!!! You are correct I'm not a fan boy of FrSky. But I want FrSky to succeed. They have so many innovative products. But almost all of the product fail to some extent at launch, as they lack about another 20% commitment needed from management. Again we have covered this many times but mainly it is in the corporate structure and the lack of any validation procedure.
Here with Ethos I can see, if one follows any of the FrSky history, where in FrSky's typical fashion they will introduce a product (a software) and it will in all likelihood fail. It is the classic definition of insanity to keep doing the same thing over and over and expect a different out come.
I haven't seen any details as to what Ethos really is. But as it is coming from the FrSky, and I have no reason to think there has been any changes to the corporate structure of FrSky, I'm confident it will fail.
In fact I see where FrSky is destroying their relationship with the customer. It appears that they are trying to destroy any customer service they had from with their dealer network. You can see that in Europe and in the Americas FrSky is trying to sell direct to the customer undercutting their established dealers with their HorusUSA site. Like Horus and FrSky are separate, my A$$!
FrSky is not equipped to deal with the onslaught of customer issues that will fall out as a result of this new software. That is a given no matter how good Ethos is.
Based on what I see from a distance, Ethos is still born, if FrSky stays with their current structure. I point to how poor and how long it has taken to straighten out the ACCST mess. Now add to the mix customers trying to interface with the program such as an OS. ACCST was just a flashing problem from the customer perspective. A new OS will crush FrSky.
I'm sorry say that history and the current activity all point to this effort (Ethos) being doomed from the beginning. Without a customer service program FrSky will collapse. We the customer can get the same level of frustration from Jumper and for 15% less money!
I hope that there are still folks that can give input to FrSky from the customer's perspective. I don't know how FrSky is making their decisions, but I want to offer my perspective. That is don't throw out the baby with the bath water. The real power of FrSky has been OpenTX. That is keep the mixer based programing! And get your (FrSky's) engineering house in order! This is the wrong time to introduce a new OS. FrSky has failed time and time again to get any software program up and running that minimizes the strain on the customer. FrSky please learn to write, integrate and validate code using some less critical program. Once they have learned and demonstrated this, then think of moving up to OS systems.
FrSky WILL destroy what little is left of their innovative reputation when they introduce another faulty software program! FrSky is one failure away from oblivion. It's not the clones it is their internal culture that will doom FrSKy.
Konrad
I have been having issues with my trackpad making my cursor jump around and delete text so I am not surprised that this made no sense…
I am composing on a word processor now so hopefully I can use undo..
I agree with you on nearly every point you have made.
Frsky has, since their design of accst and Taranis, not really done too much very well…. Their suddenly discovered bug in ACCEST and upgrade looks just too close to an attempt to hinder the success of cloners to not be that… And now ETHOS and new hardware with no support for Opentx….
I have been in Tech for too many years not to recognize when a business is trying to lock a customer into their product lines… It is clear to me that Frsky has decided to spend their r&D money in an attempt to lock in customers instead of innovation which has in the past been their forte…. I have seen many Tech firms go the “forget innovation, Let’s go with locking customers into our products” route this usually begins their decline to irrelevance
I have not bought into Jumper/radiomaster products out of loyalty to frsky, despite their complete unwillingness to provide any type of customer support. I have a friend who asked how, if he purchased a Frsky Trans, he could get it repaired…. The only answer I came up with was.. I can fix it for you…. I know that Aloft will do hardware repair, but not being able to call them would be a definite no go for him….. And to some level me too….
I am having a hard time bragging on frsky any more.. It is actually Opentx that I love… I personally found that, though there is a willingness to help, even Aloft isn’t really providing much… I have been having trouble getting the new S series archers to initialize properly, going to the extent of creating videos of the process I am using. No one from Frsky has commented or discussed with me… no way to call… I actually tried to arrange for someone from Aloft to call me and work me through it… (I am nearly sure that I am dealing with a bug,) but no admission from either source…. Aloft response was NO one here uses that feature.. REALLY? To me the ability to set up a plane to failsafe to straight and level with power down of thrust is WAY cool, and I cannot see why anyone would NOT be interested…. That said. This to me indicates just how bad the customer service end of Frsky is. If Aloft could call Frsky and get an answer from them… Their response would have been different.
I think I am going to forgo the Tandem series and buy into Radiomaster. I will get no support from them either, but at least I am not being at this point “Locked in” by them.
I have had it UP to HERE (finger pointed at top of head) with trying to defend Frsky.
I am not likely to buy ANY new radio product which will not run Opentx… If someone announces that the Tandems will support Opentx, Then I might buy… I am sorry to see Frsky do this….
While ranting, has anyone tried playing with the ESC products yet? Great promise, no support and using a 3rd party product required to do anything but default settings.