Captcha - is there a way to turn off the stupid captcha thing on logging in?

[yufasa]

This morning it took five tries before it let me in and the photos got grainier and grainier...
Two factor authentication ...????

 

[thenated0g]

I feel your pain. I don't know what it is about the site that gets me every time I just choose the wrong things or I choose too many lol

 

[yufasa]

Thing is it pissed me off so I quit and went elsewhere to buy another receiver…don’t aggravate your customers with stupid stuff and captcha is just frustrating and as I have an account and have bought from Aloft before I don’t see the need to make sure I am not a bot????
If you want to add security add two factor via email…

 

[Konrad]

I just signed into my account on the Aloft sales site. I didn't need to jump through any CAPTCHA hoops. Is this a check out issue?

 

[thenated0g]

@Konrad probably like you I connect to the forums off and on thru the day and it's really random. Not sure if it's because I'm on multiple devices. But this captcha, probably 9/10 times, i fail the picture selection. And not just the first one but as he stated a above, multiple times in a row.

 

[Konrad]

Yep, I think you and I are doing much the same thing. On the forum or on the Aloft sales site I don't see a CAPTCHA request when I log in. I can see all my order history and other data on the Aloft sales site so I assume I'm in. I'm using Safari as my web browser.

P.S.
Did the cart and order thing. Didn't see a CAPTCHA thing, going all the way to the payment window. I didn't actually place an order.

 

[thenated0g]

maybe @yufasa and I have been flagged as troublemakers

 

[Wayne]

Are we talking about a captcha here on the forum? LOL I never get a Captcha. I thought we only did captcha for new account setup. I'll go check.

 

[Wayne]

We only had a simple question captcha setup for new accounts. No other captchas were turned on. I have no turned even that simple captcha off. No idea why you would be getting any. Do you still get one?

 

[thenated0g]

It's the store I think specifically that we're talking about

 

[yufasa]

Yes, talking about the store and as I said, I am a returning customer so there should be no need for captcha and why would I bring this up if it is not happening?
It was also not simple, it was that one where you have to keep on clicking on pictures with xxx in it until it feels you have clicked on enough pictures…not simple at all

 

[yufasa]

Just did a fresh login to the store and did not get the captcha this time, thank you for turning that off

 

[yufasa]

Nope, it is there again today - I made a screen recording but cannot upload it here even though I made it as short and small as I can

 

[Konrad]

Just as another data point. I don't get a CAPTCHA request on any of the Aloft Sales site pages. Be them ether the sign in, cart, or payment pages.

 

[yufasa]

I wish it is the same for me but like thenated0g reported it happens for me all the time except once...so 99% of the time
This morning I thought, let me give it a try and see if I can order the sr8 pro sitting in my cart, but nope. I went through two of those stupid screens before I switched to the forum and updated the thread...
Does not happen on the forum side that I can tell only for the shop.

 

[yufasa]

I logged out of my account (after doing captcha..again) then close browser - opened directly to alofthobbies.com (store) and tried to log in - got captcha..yes again.
Then I closed the page not completing the stupid thing, opened a new tab and logged straight in...I repeated the exact process three times and it did the same every time....first I get captcha, close tab, open tab and then log in...

 

[Konrad]

Please understand I'm not doubting you at all. I'm just trying to provide the IT team another data point. They might look at my account to see what if anything is different between our two accounts. I'm off to shut down my browser (Safari) and heck reboot my machine.

 

[yufasa]

Ah, makes sense. I just did not want them to ignore what I perceive to be a problem...I just really hate captcha especially ones where it says select the crosswalk and the are blocks with just a little stipe in it...do you select it or not. Captcha does not appear to know either as I fail that one every time no matter what I select...

 

[Konrad]

I just did a reboot of my computer and launched Safari. Went to Aloft's sales site logged into my account. And lo and behold, I GOT the CAPTCHA screen request!

 

[yufasa]

You just made my day...sorry to hear you are also affected - thanks for pointing out you are also using a Mac as am I - Safari on M1 MacBook
That makes me think there is some cookie setting that is not getting set correctly - I am going to see if I can clean the cache and try again.